Services

We Architect Enterprise-Grade BPO Infrastructure

Deploying elite specialized talent, hyper-secure communication channels, and rigorous regulatory compliance architectures. We absorb your complex back-office administrative burdens, optimize your cash flow, and elevate customer experience standards across every global touchpoint

Who We Are

Novum Orbis is a technology-driven medical services company specialising in VA healthcare administration, medical coding, and RAF risk scoring. We exist to eliminate the administrative burden weighing down healthcare teams — delivering precision, compliance, and efficiency so clinicians can focus on what matters most: patient care.

About us

Billing & Coding

Get paid what you've earned, faster. Every denied claim and unbilled encounter is revenue walking out the door. Our certified coders and billers work inside your EMR, handling coding, claim submission, denials, and A/R follow-up. You see the collections; we handle the chase.

Virtual Medical Scribing

Finish your notes before you finish your day. You trained to treat patients, not to type. Our clinically trained scribes chart your visits in real time complete, compliant, and closed before the patient leaves the room. Reclaim two to three hours every evening.

Virtual Assistant Support

Front-desk coverage, without the overhead.  Unanswered calls and stalled prior auths quietly cost you patients and revenue. Our HIPAA-trained assistants manage scheduling, callbacks, insurance verification, prior authorizations, and inbox triage on your workflows and your hours — at a fraction of local staffing cost.

Chronic Care Management (CCM)

Recurring revenue your patients actually feel.  Most practices leave CCM reimbursement untouched because no one has the bandwidth to run it. We handle eligibility, consent, enrollment, monthly check-in calls, care plans, and audit-ready time tracking. Better outcomes, better retention, billable every month.

Provider Credentialing & Payer Enrollment

Start billing sooner.  Credentialing delays can stall a provider's revenue for months. We manage it end to end NPI, CAQH, Medicare PECOS, Medicaid, commercial payers, revalidations, tracking every application and keeping your expirable current, so nothing lapses.

RAF Score & Coding

We identify and close HCC coding gaps across your patient panel, ensuring every chronic condition is captured and coded correctly at each encounter. Missed diagnoses mean lower RAF scores and lost Medicare reimbursement.

Industries We Serve

Deploying tailored BPO infrastructure, compliant workflows, and specialized teams across core global sectors.

"Flawless HIPAA Compliance and Immediate ROI"

Partnering with Orbis BPO transformed our operational efficiency overnight. Their medical billing team eliminated our persistent billing errors, while their 24/7 call center infrastructure completely secured our patient communication pipelines. They do not just provide outsourced staff; they deliver precision, institutional security, and absolute reliability.

David Vance, MHA

Director of Operations

Ready to Optimize Your Business Operations?

Contact our solution architects today to reduce your overhead costs by up to 60% while maintaining absolute compliance and quality.